Be in your customer's contacts

Telegram is the most popular messaging app in the world, with two billion active users. Message with customers on their favorite apps to sell your products or services

How does it work?

1. You sign up in Teletype
2. A customer contacts you on Telegram
3. Live agents respond to the customer

Add WhatsApp channel in settings, after signing up for Teletype. Since then, all messages your get on Telegram will be showed on Teletype panel and your agents will be able to respond to them

Your customer clicks on Telegram button placed on your website
or types a message for you in Telegram.

Agents communicate with customers via their preferred messenger app: reply customer's questions, solve their problems, discuss order details, send pictures and boost your sales

Add Telegram by phone number
in less than a minute

We offer the easiest way to integrate your Telegram with Teletype. All you have to do is enter your phone number
and the received code.
Attract generation Y customers

It's the most frequently targeted audience which "lives" on the Internet. According to Markswebb Rank & Report purchases made by these customers represent 53% of all online sales.
Add Telegram support button to your website

Don't keep your customers writing an email or calling you, it's out of date. Instead, let them contact you on their favorite messenger app promptly.
Add multiple phone numbers and chat in one place

Add multiple Telegram numbers and let your live agents to use all of them at once.
Combine all messengers in one window

Get messages from all messaging apps, social networks and your website chat in one place and respond to your customers promptly.

6 Reasons why should you integrate Telegram with Telegram

Teletype allows your agents support customers via one Telegram number

Telegram without Teletype integration

0 ₽ per month

1 live agentOnly one live agent can communicate with customers via live chat.

Message history on the phoneMessage history is stored on agent's phone. Your company data can be stolen by departing agents.

Single phone number and CRM are not availableEach agent has their personal phone number. You can't gain customer trust when they get your messages from different numbers.

Quality control and statistics aren't available You can't measure the quality of support and your agent response time.

Response templates are not available Agents deal with the same questions over and over or copy-paste answers from the previous tickets.

Client Notes are not available Agents can't add and share detailed information on each client with each other.

Teletype integration with Telegram

From 2 550 ₽ every month

Add as many agents as you need More than one live agent can deal with customer inquiries through one chat at once. Add the first agent for free, the price for additional agents is 570 ₽ monthly for each agent

Message History The message history is stored on Teletype panel and furthermore, the agent access to this data can be limited at any time.

Multiple phone numbers and CRM integrationYou can add multiple phone numbers and integration with Bitrix 24 and AmoCRM.

Detailed statisticsIt is used to monitor agent's performance and the response rate.

Response templates Use response templates to let your agents work more effectively.

Client Notes Agents can add detailed information on each client's spending habit for seamless client interactions across your team.

Try for free

The best app for those who work in an office or on the go The best app for those who work in an office or on the go

Respond to your customers from your PC or via mobile app. Never miss a customer's order even if you get stuck in traffic jam

Choose an integration
with our API

We offer an easy-to-use API for integrations with your systems. API allows to receive and send messages via all channels, find customer by their phone number and even integrate their avatars from the messenger profile.

Have not found required features? Contact our support team and we will do our best to help you.

API documentation

Connect Telegram via bot!

• 3 days for free!

• We will connect and customize our service for free

• We will transfer your balance from another service

Ready integrations

Connect messengers directly to your CRM system

Corporate edition

Corporate edition for large organizations with lots of agents

Personal installation on customer's server
Advanced support and system update
Unlimited access to all features
Unlimited amount of channels and agents
Personal branding is possible

FAQ

Telegram channel is prised at 2 550 ₽ per month.

Our costs calculator helps to select only the features you need without overpayment of unnecessary things.

You can add as many Telegram numbers and agents as you need. 570 ₽ monthly for an agent.

Multiple agents can work with one phone number.

No. You connect your Telegram by phone number. For the client, it looks as if a regular Telegram user communicate with him.

But if you want to connect a Telegram bot, this is also avariable as an additional service.

Add Telegram channel in settings, after signing up for Teletype.
Since then, all messages your get on Telegram will be showed on Teletype panel and your agents will be able to respond to them.

Your customer clicks on Telegram button placed on your website or send you Telegram message to your phone number placed on your social media accounts.

Agents communicate with customers via their preferred messenger app: reply customer's questions, solve their problems, discuss order details, send pictures and boost your sales.

It's possible if your customer has their Telegram installed. You should click New chat on Teletype panel, select Telegram, enter customer's phone number or username and start chatting.

Yes, you can.

Price (₽/m)

Agent	570 ₽
Live-chat	540 ₽
Viber	480₽
WhatsApp	2 550 ₽
Telegram	2 550 ₽
VK (personal)	2 550 ₽
VK (community)	480 ₽
Avito	990 ₽
amoCRM	free
Bitrix24	free
API	360 ₽
Facebook	480 ₽

Telegram integration takes only 5 minutes!