Telegram bot for sales and receiving orders

Connect Telegram-bot, add agents, install the widget on the site, set up auto-replies and templates

How does it work?

1. You sign up in Teletype App
2. A customer contacts you on Telegram
3. Live agents respond to the customer

Add Telegram-bot channel in settings, after signing up for Teletype App. Since then, all messages your get on Telegram will be showed on Teletype App panel and your agents will be able to respond to them

Your customer types a message for you in Telegram.

Agents communicate with customers via their preferred messenger app: reply customer's questions, solve their problems, discuss order details, send pictures and boost your sales

Add Telegram-bot by token
in less than a minute

We offer the easiest way to integrate your Telegram-bot with Teletype App. All you have to do is copy token.
Quickly navigate in dialogs

Check dialogs by status, find the desired dialogs by customer name, email, phone, request text.
Add Telegram support button to your website

Don't keep your customers writing an email or calling you, it's out of date. Instead, let them contact you on their favorite messenger app promptly.
Add multiple Telegram-bot and chat in one place

Add multiple Telegram-bot and let your live agents to use all of them at once.
Combine all messengers in one window

Get messages from all messaging apps, social networks and your website chat in one place and respond to your customers promptly.

Reasons why should you integrate Instagram-Direct with Teletype App

Teletype App provides many features

Telegram-bot without Teletype App integration :(

0 ₽ per month

1 live agentOnly one live agent can communicate with customers via live chat.

There is no integration with CRM systems There is no possibility to integrate with CRM.

Quality control and statistics aren't available You can't measure the quality of support and your agent response time.

Response templates are not available Agents deal with the same questions over and over or copy-paste answers from the previous tickets.

Client Notes are not available Agents can't add and share detailed information on each client with each other.

Uneven loadIt is impossible to set up a uniform distribution of messages for all agents.

Navigation and dialog statusThere are no flexible search filters, there is no sorting of dialogs by status.

Other communication channelsOther communication channels work separately, there is no common history of the client base.

Teletype App integration with Telegram-bot

From 480 ₽ every month

Add as many agents as you need More than one live agent can deal with customer inquiries through one chat at once. The price for additional agents is 570 ₽ monthly for each agent

Integration with CRM systemsThe ability to connect several Telegram-bots, as well as integration with Bitrix 24 and amoCRM CRM systems.

Detailed statisticsIt is used to monitor agent's performance and the response rate.

Response templates Use response templates to let your agents work more effectively.

Client Notes Agents can add detailed information on each client's spending habit for seamless client interactions across your team.

APIA simple and intuitive API for integrating any of your systems.

Automatic distribution of requestsTeletype App will automatically evenly distribute all customer requests between operators.

Navigation and dialog statusUse flexible filters to search for the necessary dialogs, sort the dialogs by status: unanswered, answered, open, closed. Teletype App is similar to a mini CRM.

Other channelsConnect other communication channels: Instagram, Facebook, WhatsApp, Viber, live-chat and work with them in a single window.

Try for free

The best app for those who work in an office or on the go The best app for those who work in an office or on the go

Respond to your customers from your PC or via mobile app. Never miss a customer's order even if you get stuck in traffic jam

Choose an integration
with our API

We offer an easy-to-use API for integrations with your systems. API allows to receive and send messages via all channels, find customer by their phone number and even integrate their avatars from the messenger profile.

Have not found required features? Contact our support team and we will do our best to help you.

API documentation

Connect Telegram via number!

• 3 days for free!

• We will connect and customize our service for free

• We will transfer your balance from another service

Ready integrations

Connect messengers directly to your CRM system

Corporate edition

Corporate edition for large organizations with lots of agents

Personal installation on customer's server
Advanced support and system update
Unlimited access to all features
Unlimited amount of channels and agents
Personal branding is possible

FAQ

Telegram-bot channel is prised at 480 ₽ per month.

Our costs calculator helps to select only the features you need without overpayment of unnecessary things.

You can add as many Telegram-bots and agents as you need. 510 ₽ monthly for an agent.

Multiple agents can work with one Telegram bot.

Yes.

Add Telegram-bot channel in settings, after signing up for Teletype.
Since then, all messages your get on Telegram will be showed on Teletype panel and your agents will be able to respond to them.

Your customer clicks on Telegram button placed on your website or send you Telegram message to your phone number placed on your social media accounts.

Agents communicate with customers via their preferred messenger app: reply customer's questions, solve their problems, discuss order details, send pictures and boost your sales.

It's possible if you connect Telegram via number channel.

Yes, you can.

Price (₽/m)

Agent	660 ₽
Live-chat	540 ₽
Viber	540 ₽
WhatsApp	2 970 ₽
Telegram	2 970 ₽
VK (personal)	2 970 ₽
VK (community)	540 ₽
Avito	990 ₽
amoCRM	free
Bitrix24	free
API	360 ₽
Facebook	480 ₽

Telegram-bot integration takes only 5 minutes!